Here at Shanghai Optics, we stand behind the quality of our optics 100%. We know our capabilities, and we know that we offer some of the highest quality optics in the industry, but we want you to experience this first hand before committing to a larger order. We relate to both sides of the market, and understand that it is very difficult to commit to a supplier before testing their product first. We want to assist you, our valued customer, by providing a worry free experience during the purchasing process and provide that extra boost of confidence in us as a company. This is why we will always offer you an FAI (First Article for Inspection). For more details on how this process works, please see the following:
Please see the following real-world example:
A customer would like to order a custom lens assembly from SO:
Option 1: Quantity of 5 units for prototype – unit price is $2,000/each, total price of $10,000.
Option 2: Quantity of 100 units for production – unit price is $350/each, total price of $35,000.
Thanks to our offer of an FAI, you can place an order for 100 units at a unit price of $350/each. Shanghai Optics will then ship you 5 or more units for your testing and approval. The remainder of the lenses will be shipped after the FAI has been approved. We stand behind the quality our products 100%, so if you test the FAI and find quality issues or incorrect specifications, we will provide you with a full refund.
The benefit? With an FAI, you do not need to invest $10,000 to test the initial 5 units. Instead, you can test our quality at production prices ($350/each) before receiving the entire shipment. You can rest assured knowing that your optics are in good hands, and that we offer a worry-free return policy. You have nothing to lose, but so much to gain!